Welcome to Sustainable Bricks!

Payment

There are NO hidden fees for picking/handling orders or to cover Paypal/Brick Owl fees. We collect GST/HST (#786567701) and it will be automatically calculated for you at checkout.

Delivery

Both Canadian and International parcels are unaffected by the Canada Post strike, however lettermail packages will be delayed until the strike is lifted.

New lower parcel rates + for every $100 CAD you spend you will receive $5 off your shipping charge (automatically calculated at checkout, minimum of $0.01 shipping charge as Brickowl does not technically allow for free shipping)

There is no minimum buy but shipping will cost $1.50 CAD more if your item total is under $10 CAD. Local Pickup also has a minimum of $10 CAD.

All orders paid Friday-Sunday will be shipped on the following Monday (unless it's a holiday)

All orders paid Monday-Thursday will be shipped on Thursday at the latest (Thursday orders may get shipped Friday depending on time and size of order, If Friday is a holiday Monday-Wednesday orders will get shipped Wednsday and Thursday orders will get shipped on the following non-holiday business day)

Item Condition

Item condition is described in the comment section. I am thorough in checking sets and parts for completeness and condition; however I am human and mistakes can happen. If you are missing pieces, or do not think the condition described matches the physical item please message me. You are in good hands here and I will find a solution that works for you! Customer service is my top priority 
 

Sealed Sets: may have shelf-wear but major defects will be noted

New Parts: are straight from sealed bags or PAB cups

Used Sets: are completely disassembled. I do not substitute parts with similar parts

Used Parts: are in good condition and free of major defects (unless stated in the comments section)

Minifigures: are stored and shipped disassembled in individual bags for protection. Any major defects will be noted in the comments section

Communication and Feedback

I greatly appreciate when feedback is left for me but note that this is not the place for resolving issues. Please message me if there is an issue with your order :)

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